Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you provide willingly. This includes your name, business name, email address, phone number, delivery addresses, and particular floral specifications. We also collect payment details when you place orders, though transactions are securely handled via our payment partners.

For corporate clients, we might obtain extra business information like company registration data, preferred delivery timelines, and budget expectations to tailor our service to your business requirements.

Our site automatically gathers technical details when you browse, such as your IP address, browser kind, device details, and navigation paths. We use this to enhance site performance and learn how clients locate our services.

How We Use Your Information

We mainly use your data to complete flower orders and deliver top-notch customer service, including order processing, coordinating deliveries, crafting customized arrangements per your specifications, and communicating about your service needs.

We also use information to enhance our services and website experience, helping us identify which corporate floral offerings are most beneficial to clients and how we can better serve the business community in United Kingdom

Information Sharing and Disclosure

OakwoodPinecrestDusk respects your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when legally required.

We may share essential data with trusted service providers who assist us in running our operations, including delivery partners, payment processors, and tech service providers. These partners are contract-bound to protect your data and use it solely for the services they perform for us.

We may disclose data when required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or that of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost care and deploy suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we employ robust security measures, no internet transmission method is completely secure. We regularly update our security practices to defend against new threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be able to view, update, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention duration varies by data type and the purpose for which it was collected.

Cookies and Website Tracking

Our website employs cookies and similar technologies to improve your browsing experience and to gain insight into how visitors interact with our site. Cookies assist us in remembering your preferences and evaluating site performance.

You can manage cookie settings in your browser preferences. However, turning off certain cookies may affect how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third‑party websites or services. This privacy policy covers only OakwoodPinecrestDusk and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third‑party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When significant updates occur, we will modify the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.